What Should I Do If 1xBet Requests for Documents?
If 1xBet requests any documents, you should send them as soon as possible. 1xBet may seek papers in the following circumstances: attempted account theft or hacking, money laundering, cash withdrawals, and suspicions that you have broken the rules. Check the mailbox where the letter containing the passport information was delivered. If there is a mistake, transmit the document photo again by emailing the security staff at 1xBet. (security@1xBet-team.com) . The majority of operations in the 1xBet personal account require personal identity documents. For instance, a picture of the card processing agreement would be needed in order to change the payment system.
1xBet is not very strict with account verification. Some players have successfully used it without any need for verification. However, if the 1xBet specialists find it necessary for you to verify your account, you are notified. Withdrawing large amounts of money is one of the reasons why you could be required to verify your 1xBet account.
The 1xBet ID verification method is the most popular one for account verification. An image of the front and back of the player’s ID must be sent. A passport or driver’s license may be used if the required ID is not immediately available. These should be images of both the front and back of the relevant documents. Almost all clients utilize their ID when 1xBet requests one for verification, which is a normal practice.
Other documents are also required for verification, though they are not typically requested. You might be asked to send in a photograph of your debit card, a utility bill, or a copy of your bank statement. The last two documents should be no older than three months. They should include your name and current postal address.
When these documents are submitted, the 1xBet experts carefully review them; if they are authentic, your 1xBet account is verified, and you are free to use it. Your account gets closed if they are refused since it cannot function without authentication.
Each user can send an email to the 1xBet support service if they have any issues or inquiries.
- General Inquiry Email: info@1xBet-team.com
- Support email: support@1xBet-team.com.
- Security contact information: security@1xBet-team.com.
- Finance Department: accounting@1xBet-team.com.
Additionally, you may come across specific emails that are aimed at the management of the bookmaker in each country. Users from Nepal, for instance, can contact player support at info-npl@1xBet-team.com.