When you get a warning regarding the blocked account, the first thing you should do is try to log in again after some time has passed.
One day after banning, you should contact support if you are unable to access your 1xBet personal profile. Write a note to the 1xBet administration describing your issue with the entrance and making an effort to disprove your guilt to the 1xBet staff. Write to 1xBet staff members at info-npl@1xBet-team.com for official correspondence.
Why 1xBet Account Was Banned in Nepal?
1xBet Account can be banned due to several reasons including:
- Creating several accounts
- Using cheats, tricks, and other cheating methods in games
- Through money laundering;
- Wagering on match-fixing and other shady dealings;
- Using a shared IP address shared by several participants.
Contact customer service (info-npl@1xBet-team.com) and you will be able to regain access to your 1xBet account if you haven’t done anything on this list. All players are treated fairly by the 1x bet administration, and in the event of an error, a 1xBet account may be unblocked.
Unblocking a 1xBet Account
You cannot manually remove the unlock if you are banned for breaking the sports betting rules. Contact customer service by email at security@1xBet-team.com to do this. Many users are under the impression that block@1xBet-team.com is where emails should be sent, but this is not the case. You must include the information shown below in the letter:
- ID of a gaming account
- Attach your passport details and a picture of the front page;
- Evidence that you’re innocent
- Additional documents (citizenship, driving license)
You can also ask for steps to remove all forms of limitation on your account.
Remember that you won’t be able to recover the profile if you can’t persuade the 1xBet management that the account shouldn’t have been blocked. As proof, have the security team look at the account’s most recent logins. You’ll probably be able to get your account back if it was compromised and subsequent activities led to blocking.
How to Delete a 1xBet Account?
Gaming id cannot be deleted, it can only be blocked and the ‘support team’ are not authorized to block the account, You need to write an email to our concerned department (block@1xbet-team.com) with your gaming id, and the reason to block your account, and don’t forget to provide your national id document’s clear photo (which you have filled on your personal information).
How to Merge 1xBet Account
You can send a mail to the 1xbet mail support info-npl@1xBet-team.com to merge all your 1xbet gaming accounts with the details such as:-
1) Registered document photo (Both sides)
2) All gaming IDs that had to be merged
3) Phone number that you want to keep activated.